Why can I only have one email on my account?
For security and personalization purposes, we only allow one email address per account, and one
DNA file per account.
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Can I just order one month?
If you would like to just order for one month to give us a try :) First, you will need to go through all the steps and place your first order. Once your first order has been placed you will then have to log into your account and pause your future ...
Can I use more than one promo code?
I wish you could! But unfortunately no. Promo codes are limited to one per person.
What happens when my account is cancelled?
Once your account has been cancelled, you will still be able to log into your account to view your reports and past recommendations but there will be no subscriptions enabled on the account unless you choose to resume the service.
How do I pause or cancel my account?
Love this question! Its really easy to pause or cancel your account: Log into your account > Manage Account > Subscription Management > You can then choose to pause or cancel.
How do I sign into my Account?
www.tryautumn.com/login is the easiest, or you can go to www.tryautumn.com , at the top corner you will see "Sign in".