How do I pause or cancel my account?

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• What happens when my account is cancelled?

  Once your account has been cancelled, you will still be able to log into your account to view your reports and past recommendations but there will be no subscriptions enabled on the account unless you choose to resume the service.

• Why can I only have one email on my account?

  For security and personalization purposes, we only allow one email address per account, and one DNA file per account.

• How do I sign into my Account?

  www.tryautumn.com/login is the easiest, or you can go to www.tryautumn.com , at the top corner you will see "Sign in".

• Can I just order one month?

  If you would like to just order for one month to give us a try :) First, you will need to go through all the steps and place your first order. Once your first order has been placed you will then have to log into your account and pause your future ...

• How can I see my previous orders and invoices?

  Log into your account Manage Account Order History