How do I update my Address?

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• I entered the wrong shipping address at checkout, what do I do?

  Sometimes mistakes happen! One thing to note is that once you have placed your order with us, we immediately send it off to our facility to have your order prepared. If you were to enter the wrong address at checkout, please notify us straight away ...

• Why can I only have one email on my account?

  For security and personalization purposes, we only allow one email address per account, and one DNA file per account.

• Can I add things to my plan that aren't recommended to me?

  Regretfully not, we have a mission to dispel self-prescription, and taking poor advice. We only allow you to purchase vitamins or supplements you actually need, based on our report. You can however, update your lifestyle quiz at any time, and your ...

• Are your products safe for pregnancy?

  Yes, please be sure to indicate when doing your lifestyle quiz and we will make recommendations that are suitable. Please remember after your pregnancy to update your lifestyle quiz so we can adjust your personalized plan, if applicable.

• Can I change the items in my pack for my next order?

  Yes, but, we refuse to sell you vitamins or supplements that you don't actually need. Our advice would be to re-take your lifestyle quiz, for the most up to date recommendations, and your next shipment will update automatically! Alternatively, in ...