Where can I find my tracking information?
Important question! Log into your account > Manage Account > Order History > Click "View More" next to your current order > Once your order is finished preparing your tracking information will be available next to "Status". We will also send you an email with the tracking information once your order has been shipped.
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My tracking hasn't updated, what's happening?
Apologies for this! Sometimes dealing with shipping carriers and retrieving tracking information can take longer than expected. Order tracking details usually take up to 72 hours to become available once the order has been shipped. If it has taken ...
Where can I find information about your vitamins and supplements?
We totally believe in being transparent with our customers so you will always know exactly what's in each supplement and vitamin you are getting. We provide a detailed supplement breakdown of each item we carry on our report page. You’ll also get a ...
How is my information kept private?
Your safety (as much as your health) is our priority! We only work with secure, world-class labs that will never store your data and are fully HIPAA-compliant.
How do I delete my information?
Want us to delete your data? No problem. We believe what makes you, you, is yours. You’re in complete control of your data. You can ask us to delete all your data, at any time - no compromise required (support@tryautumn.com). Your word is our ...
How do I delete my information?
Privacy is important to us, and we want you to feel protected at all times. To request a full data deletion, please submit a request at support@tryautumn.com.