Data And Privacy
What is your data privacy policy?
We take pride in being transparent with our customers! Check out our privacy policy here.
How do I delete my information?
Want us to delete your data? No problem. We believe what makes you, you, is yours. You’re in complete control of your data. You can ask us to delete all your data, at any time - no compromise required (support@tryautumn.com). Your word is our ...
Data Security (overview)
Data security is super important to us! Your data is always kept private and secure. We make a promise with our customers that their data will never be sold, shared or used in any way other than to create your custom personalized vitamin packs.
Data Security (specifics)
We have adopted, implemented and maintain an information security and privacy program that includes technical, organizational, administrative, and other security measures designed to protect, as required by applicable law, against reasonably ...
Is my privacy protected?
Most definitely! You own 100% over your data you provide to us. We will never share any of your information without your permission. Please note that your data is safe, protected and encrypted.
Who owns my DNA? Will you sell my DNA?
We understand your concerns! We can assure you that you still own your DNA information, we only require it in order for us to create your personalized vitamin/supplement plan and to create reports for you to better understand your body's needs. We ...
Where can I learn more about my privacy?
Our Privacy Policy can be found here.
How is my information kept private?
Your safety (as much as your health) is our priority! We only work with secure, world-class labs that will never store your data and are fully HIPAA-compliant.
How are my payments secured?
Great question! Payments on our site are handled using the highest data security standards which are set by the payment card industry - PCI compliance.
What happens to my DNA sample?
Your sample is automatically destroyed by the lab within 15 days of being tested, so you can focus on other important stuff like wondering if you turned off the oven or whether aliens exist or not.